Smartphones top the list for devices with the biggest bandwidth consumption, followed by desktops and laptops, smart TVs, tablets, and gaming systems.
When it comes to apps that consume the most bandwidth, TV and video consumption take up the most, followed by web-based rich content and video gaming.
Just 11 percent of schools cap bandwidth, though there is an increase in the number of institutions that control excessive bandwidth consumption. An increasing number of schools optimize bandwidth through shaping and limiting bandwidth by protocol or blocking activities such as p2p sharing, and music downloading.
Institutions are getting creative and are stretching budgets to expand wi-fi coverage and build sophisticated residential networks to meet students’ growing expectations. Last year, most annual budgets were less than $750,000, but this year most fell between $750,000 and $2.5 million. Just more than half of institutions (53 percent) said they expect the cost of wireless network services to increase over the next two years.
The report also notes that strategic planning and collaboration are missing from many schools. Over the past five years, the number of institutions with a ResNet strategic plan has fallen from 62 percent to 52 percent. What’s more, 40 percent of business officers and 49 percent of housing officers do not meet, or only meet annually with, IT officers. Fifty-one percent of IT officers say they meet with housing officers annually or not at all.
Most schools offer traditional on-site (80 percent), phone (89 percent), and email (91 percent) tech support, but not many offer newer methods such as social media (16 percent) or text message (13 percent) support.