In fact, Clemson could pair the kiosks with Ricoh’s Intelligent Lockers to allow for 24/7 package pickup, further driving down wait times. With Intelligent Lockers, students would be alerted immediately via text message or email when a package for them arrives. From there, a student just walks to the bank of Intelligent Lockers, locates the locker identified in their message, enters a unique access code, and grabs the package.

Nearly a decade ago, Clemson discontinued its print center and decentralized print services across 100 different off-campus print providers. Through its work with Ricoh, the university brought print services back to campus, generating more than $500,000 in savings and more than $2.5 million in new revenue. Clemson’s new on-campus print center boasts five-color print capabilities, which include using specialized toners for eye-catching applications or security features for things like event tickets. At the same time, Clemson has worked with Ricoh to implement its vision for print sustainability, centralizing monitoring and management of its everyday print fleet to drive efficiencies and enforce paper-reducing print policies.

These savings, combined with the new print center’s revenue, have offset nearly 90 percent of the costs of the improvements, which is great news for a public university like Clemson, where budgetary matters often receive added scrutiny. The case of Clemson’s mailroom—and its roughly 40 times faster service—could serve as a blueprint for institutions looking to take their mail operations from 1958 to 2018.

About the Author:

Ellen Ullman is editorial director, content services, for eSchool Media.

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