Why is there such a strong reliance on forming definitions of student success based on dropout, risk flagging, and process data? Likely because, despite institutional data being messy, this particular set of data may actually seem more concrete. Being able to nimbly identify the sub-group of students who drop out is not messy, even if establishing causation is. However, identifying and getting clean data on the student sub-group at the highest optimization across the student life cycle is harder.

Collecting data on a high-thriving subset of students would elicit a better definition of success and provide more actionable data for institutions to precisely improve success outcomes for all students.

In 2013, a team lead by D.C.-based Greenwald & Associates, which included experts from research universities and practitioners from a host of different digital and technological advances, developed a protocol to index student success at the individual level in real time, creating the College Optimizer Index (COI). The resulting definition incorporates research on self-efficacy and proven higher ed retention practices leading up to 2013, and adds a new concept of mutual evolution between a student and their learning ecosystem:

“Thriving: When a student experiences the maximum benefits from his or her specific college ecosystem and demonstrates this through heightened social and academic engagement, and a deeper sense of happiness.”

The COI includes 21 different variables that fall under the three broader dimensions of thriving in the definition: social, academic and personal happiness. Responses to a student questionnaire, with the Index embedded, makes it possible to assign students in any institution to a spectrum of thriving. Examples of variables included in the Index:
• Sense of belonging
• Acquiring concrete skills useful in real world
• Becoming comfortable debating ideas with others
• Developing as a person beyond academics

Actionable new data on current students
A critical benefit to using an index to operationalize the definition of thriving is that it measures what is happening in real time, not historically. Combining the COI with a questionnaire tailored to the institution’s ecosystem can reveal which practices, resources, social and academic settings, etc., are driving thriving at the individual level. Instead of only being able to flag risk early on, it becomes possible to flag and scale which practices are working, and to personalize those practices for dozens of characteristics per student.

One example of a correlation: One student population at the center of urgent national success initiatives is young male African Americans. The data from repeated national studies utilizing the COI indicates that these young men are more likely to thrive and persist if they are made aware early and often of how their input and feedback will be welcomed and applied to institutional decisions. The thriving datasets include millions of correlations of this nature, which are constantly updated.

Who gets the data?
The data is helpful to both institutions and students, and should be shared on a constant basis. Students should be rewarded with data early and often as they make discrete decisions or act in specific ways along their educational journey, which can improve their overall outcomes and chance of success.

4 reasons why student success is misdefined in higher ed and how data can fix it

This hypothesis was tested on tens of thousands of students across the US in a variety of higher education segments from 2015-2017. According to the data, probabilities of thriving for socio-demographically defined sub-groups, most often associated with risk using methods referenced above, are much higher when the data is derived from success, not failure.

Why? Because patterns and correlations for what drives success can be very distinct, prompting a more adaptive approach to student communications, and the “labels” of risk can be replaced with affirmative labels and higher expectations of success across the whole student population.

About the Author:

Elena Cox is CEO/co-founder of vibeffect. Launched in 2013, vibeffect® is the company that is turning student success into a science, and has built a full student success model, complete with a Thriving Recommender Engine and proprietary micro-guidance system. Over the past 20 years, Cox has worked nationally and internationally to promote philanthropy, learn from innovative corporate social responsibility projects, and raise funds for both non-profit and for-profit ventures. Most recently, she worked with the top entrepreneurial sports brands and individual athletes to combine brand equity with social equity. During this time, she also served as adjunct faculty for Georgetown’s Sports Industry Management program. Prior to that, she was a COO overseeing clients in India and Egypt, and helped lead a start-up tech solution that provided the first ISO Standard medical laboratory accreditation to developing countries.


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