Virtual community college automates proctoring

Consortium administrators report time savings and improved efficiency with proctoring pilot

proctoring-collegeMississippi Virtual Community College (MSVCC) is automating proctoring through the use of an integrated service intended to help ease testing overload.

The MSVCC is a consortium composed of each of the 15 community colleges in the state. MCCB is piloting a statewide implementation of SmarterServices’ SmarterProctoring™ system in all 15 of its schools.

SmarterProctoring is a complete Proctoring Process Management System that provides LMS integration that facilitates all phases of the proctoring process. It includes daily access and reports for students, faculty, proctors, and administrators.

Through this pilot, the MCCB has standardized and streamlined its proctoring process statewide. In the first nine months of the pilot alone, more than 161,000 exams have been administered, and that total is estimated to reach 250,000 by year end.

“Our eLearning program continues to grow and our schools felt overwhelmed with all the tasks associated with scheduling, approving proctors, and helping students navigate the testing process,” explains Ms. Audra Kimble, Assistant Executive Director of eLearning & Instructional Technology at the MCCB. “SmarterProctoring alleviated this administrative headache by centralizing all these systems and functions. And it’s flexible—we were able to customize standards to give all 15 schools autonomy.”

SmarterProctoring manages the entire proctoring workflow—proctor approval, exam scheduling, faculty-student communications, exam submission—for multiple modalities, including: instructor as proctor, MSVCC testing centers, third-party testing centers, approved human proctors, and virtual proctoring. Of particular benefit to the MCCB is its ability to facilitate test center registration for students taking courses at multiple colleges, taking into consideration process rules for both institutions.

Material from a press release was used in this report.

Laura Ascione