According to Vanderbilt professor Douglas H. Fisher, this may even be better than live proctoring.
Online proctoring companies use webcams, screen share, internet blockers, biometrics, and signature tracking to authenticate students and monitor their activity while they take their tests.
While the company Mettl prevents their users from navigating away from the testing window and blocks copy/paste and print screen controls, Proctor U has students perform mirror checks to make sure notes are not taped to their computer screen. Their proctors also instruct students to pan around their room to make sure no one else is in it.
“In order to proctor, you have to see the student, see what they’re doing, and know who they are,” Morgan said.
If students violate exam policy, their activity is flagged and schools are alerted.
ProctorU, which does live screen proctoring, values putting a human being at the center of their proctoring experience, Morgan said. “This makes students more comfortable,” he added.
Their proctors work at one of four office locations and view up to 75,000 tests a month. Each proctor usually views 4 to 6 test-takers at a time, as they look for wandering eyes, typing patterns and suspicious activity.
Online proctoring companies make sure their proctors are well-trained. The company Kryterion requires their proctors to undergo 100 hours of training. To ensure quality work, Kryterion sometimes proctors their own proctors.
(Next page: Colleges and proctoring)