“From the student perspective, they fill out a form and are immediately dropped into Radius and we start working with that student,” Queen said. “From the administrators’ perspective, it handles everything from initial student interest to managing our daily workflow in the office. It carries us all the way through when that student registers for academic classes at orientation.”
After that, the student becomes a part of the more standard learning management system the college already uses. But in the future, Queen said, Radius will be used to track students all the way through graduation, helping to improve retention.
In fact, while Spartanburg is not using it in that way quite yet, Hobsons’ hope is that colleges will use it to track and manage a students entire academic lifecycle. Hobsons calls the process “student lifecycle management.”
“The first question was ‘how can we help our institutions find the best fit students,'” a Hobsons spokesperson said. “Socially and academically, which students are a good fit for the culture and the environment? But then we were also looking at, once we get students through that first part of the lifecycle, how do we make sure they stay there, all the way through graduation?”
For now, Queen said, even just using Radius for that initial first step in the student lifecycle has led to enormous improvements for college administrators.
“It’s like we added additional team members,” he said. “We’re processing applications and rendering decisions sometimes in less than 48 hours. It’s just changed everything for us.”