In the virtual marketplace, these differentiators are as essential as security and disaster recovery, though perhaps not as widely understood. Take all facets of your institutional requirements into consideration during your selection process.
Consider subsequent “downstream” opportunities for the same platform. Be ruthless in determining current weaknesses in your virtual services and seek out a true partner who will help craft solutions with you, not impose their own upon you.
Take full advantage of the opportunity. Look long and hard before you leap into the cloud. You’ll be very glad you did.
Bob Burke is president of FolderWave, Inc. (www.folderwave.com), a cloud-based company offering products and services designed to significantly improve complex, high-volume time-dependent process and data management operations in many areas of higher education. Bob can be reached at firstname.lastname@example.org.
Arthur Mahoney is the former Director of Enrollment Services at Northeastern University where he implemented numerous administrative systems and was a major contributor to the design of their strategic enrollment research efforts. Having worked both in Information Technology and Administration at Northeastern for more than 25 years, he is now the principal of HomePort Consulting, providing support for higher education in the areas of enrollment technologies, analytics, and business processes.