IT outsourcing: When it makes sense … and when it doesn’t

[caption id="attachment_38981" align="alignleft" width="150"] Experts urge more caution for colleges seeking outsourced IT solutions.[/caption]

Cloud computing, Software as a Service (SaaS), and “managed” or “hosted” services: These are terms that today’s campus IT chiefs surely are familiar with. But do these ed-tech models make sense for higher-education institutions?

That was the question that Geoff Tritsch, vice president of Vantage Technology Consulting Group, sought
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