The EDUCAUSE research, which included a web-based survey of freshmen and seniors at 103 four-year colleges and universities and 12 two-year schools, included a caveat for campus IT officials enthused by the wide acceptance of smart phones.
If smart phones become universal on campuses and the cost of mobile web service drops, “institutions could be quickly overwhelmed with demands for technical support and development of new mobile services,” according to the survey.
If colleges and universities are able to stay ahead of the smart-phone wave, the EDUCAUSE survey concluded that “[p]erhaps institutional implementations of mobile services will encourage even more student use of the internet from handheld devices.”
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