Software glitch freezes aid for thousands of students

$77 million has been distributed to about 12,500 of the 14,000 students who are supposed to get it.

Washington State University officials are still working to clean up a financial aid mess partially caused by the implementation of a new, multimillion-dollar student information software program called Zzusis.

The problem surfaced on the first day of school, Aug. 20, and prevented thousands of students from getting their financial aid. The software problem was fixed the next day, said university spokesman Darin Watkins, but by then officials already were behind.

Ten days into school, some students are still waiting.…Read More

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