Can social media enhance the MOOC experience?

Researchers say ‘yes,’ but only when taking into consideration 3 key issues.

Though social media platforms like Facebook and Twitter are extremely popular for communication and collaboration—even among academics—when applied to online learning, course designers must understand that providing more options for communication without integration is not always best.

This is the main finding of a recent study conducted by academics in Australia that surveyed over 150 participants on their opinions of using social media as part of a 2014 MOOC for educators on designing their own online and blended teaching materials. [More on the detailed methodology can be found in the full report.] The MOOC, called “Carpe Diem” (CD), had just over 1,000 participants, a high level of engagement and completion, and included the use of hosting platform CourseSites’ LMS, as well as Twitter and Facebook for online communication and collaboration.

Outside of the structure LMS, the Facebook group moderators guided participants to ask question about the CD MOOC, seek practical help, communicate and discuss issues around work tasks, and share links to online group work and resources. Twitter was used by both the CD MOOC team and participants to share practical information and resources, while also encouraging participants to share their thoughts.…Read More

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