The pitfalls of chasing Klout in higher education

Some colleges have moved away from Klout-based social media strategies.

As tempting as it might be to have one super metric that allows you to go to your bosses and show how successful your brilliant social media strategy has been, please do us all a favor and resist the impulse—especially if the metric you’re going to choose is Klout.

It seems like a fine enough idea in theory: one score that ranks how successful you are at engaging with your audience across multiple platforms, but in practice it promises one thing and delivers something much less useful, more opaque and occasionally even annoying.

First, you aren’t the user of Klout. You’re the product being sold by Klout to marketers. Advertisers and brands covet so-called influencers, people who will tweet, tumbl, or post to Facebook about the fantastic Klout Perks they’ve been given and therefore spread the word about a product much more cheaply and effectively than display advertising.…Read More

For colleges, social media ‘Klout’ isn’t everything

Some colleges are turning away from Klout.

A blitz of retweets and Facebook likes can be a nice boost for a college’s social media presence, but measuring success with the popular Klout score could give schools a false read of their Twitter and Facebook influence.

Research published this week by Inigral, creator of private social networks for colleges and universities, urges campus social media decision makers to look beyond the school’s Klout score, an analytical measurement of a person, company, or campus’s influence across the most popular social sites: Facebook, Twitter, LinkedIn, Foursquare, and Google+.

The Klout scale ranges from 1 to 100, with media superstars like Lady Gaga and Justin Beiber reaching the upper echelons of the Klout rankings.…Read More

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