Campus Administration
Student services model improves retention, satisfaction
A year ago, Ivy Tech Community College was struggling to answer and reroute phone calls to and from its many different campuses—and students waited an average of 19 minutes to…
CRM software helps improve student recruitment, retention
It's no secret that colleges and universities have struggled to recruit and retain students since the 2008 recession, but using customer relationship management (CRM) software from companies such as Jenzabar,…
A call for drastic changes in educating new lawyers
Faced with profound and seemingly irreversible shifts, the legal profession is contemplating radical changes to its educational system, including cutting the curriculum, requiring far more on-the-ground training and licensing technicians…
New development could help colleges improve student retention
A project that aims to identify common factors for why college students transfer, drop out, or fail to complete courses has released full definitions for the more than 60 data…
Wash. college to use web data to learn about its students
Columbia Basin College in Washington state wants to use the sea of information available about current and prospective students, from the courses they select to the pages they "like" on…
Freshmen students say rankings aren’t key factor in college choice
Once more, the largest and longest running survey of new U.S. college students refutes the often-stated belief by many in higher education that the U.S. News Best Colleges rankings are…
MOOCs can set an online example in educating women
There's a large implication to MOOCs that U.S. universities so far have missed: the ability to export gender equality and powerful female role models to the rest of the world.…
How Penn State is now a leader in Clery Act compliance
Penn State finds itself in the unusual position of having gone from one of the worst violators of the Clery Act to a leader in compliance. Here's what other campus…
New survey finds college administrators ditching tenure
College administrators will continue to rely heavily on adjunct instructors and faculty who won't be eligible for tenure, according to a new poll of higher education officials, the Huffington Post…
More proof that the economics of higher education must change
Continuing a recent trend, more incoming freshmen at four-year colleges said money was a key factor in their choice of school—and the percentage of students who said their main reason…